Category Archives: Government 2.0

Guide to Facebook Pages for Government Organisations

My partner in crime at Learning Pool, Breda Doherty, has written an awesome guide to using Facebook pages. She introduces it below – do have a read and then download the guide! Facebook is now used as an everyday means … Continue reading

Posted in Government 2.0, Learning Pool, Social Media, Social Networking | Tagged , , | 7 Comments

Update on the Knowledge Hub

I spent an enjoyable afternoon at the advisory group for the Knowledge Hub (KHub) last Tuesday (sorry for the delay in writing this up…). Steve Dale chaired the day which featured a number of updates about the project, in terms … Continue reading

Posted in Communities, Government 2.0, Uncategorized | Tagged , , , , | 6 Comments

Reflecting on Local by Social

I wrote up quite a bit of what was said at the Local by Social event yesterday, but didn’t add much in the way of comment or analysis. This post makes up for that. I’ll try and sum up what … Continue reading

Posted in Government 2.0 | Tagged , , , | 7 Comments

Social CRM

An interesting development is the way social (in other words, anything ’2.0′) technology is influencing traditional corporate IT. Despite not having an IT background myself, I find this stuff fascinating. CRM (Customer relationship management) systems are no different, and an … Continue reading

Posted in Government 2.0 | Tagged , , , , , , | 1 Comment

Meeting with Microsoft

I had a very interesting hour today, chatting with James Brown and Dave Coplin at Microsoft. James works with the public sector all over the world, while Dave concentrates his effort on the UK. Dave also came along to last … Continue reading

Posted in Government 2.0, Government IT | Tagged , , , , , , | 2 Comments