I think the culture and tools of social networking can go a long way to improve how people manage and share knowledge inside an organisation, and increase individuals’ productivity at work. Lots of people could be a little bit more productive if they used more of behaviours and the tools of social networking routinely at work.
Personally, I am much better at my job because of social tools. I’m better informed, often helped by others, better connected, more grateful, and more ready to share my own thoughts than I would be without tools like Yammer, Twitter and blogs.
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