Good stuff from Michael Coté:
In moving to a BigCo job you quickly notice how different life behind the firewall is when it comes to IT. You’re often more limited than empowered. The advances in consumer IT (things like Facebook and GMail) often have created better IT than corporations provide their employees. For well over a decade, corporate IT has been chasing the old mandate of risk management through hyper-control. In the meantime, consumer IT has shot past the old bulwark of the IT department when it comes to ease of use, functionality innovations, and the resulting leaps in productivity. Consumer IT has set a new baseline for what knowledge workers need to be most effective and most corporate IT has fallen well below that line.
