#lgworkforce – Implementing a major organisational transformation

Melanie Wood and Catherine Griffiths from Birmingham City Council talk about how to take £450m out of the budget, addressing the workforce implications and creating new ways of working.

  • Birmingham is the largest local authority in Europe – £3.4b revenue expenditure, 52,600 employees and has large funding cuts announced
  • Excellence in people management – model which aims to improve performance, manage headcount and produce an org that is fit for purpose
  • Strategic Workforce Planning – effective and aligned business strategy, drives innovation, influence Council planning in a volatile environment, creation of collaborative networks with partner orgs
  • Four areas of team capability – people management intelligence, workforce planning, talent management and succession planning, innovation hubs
  • Model: define plan, analyse demand, analyse supply, plan actions, implement and review
  • Intranet content and e-learning are key tools
  • Developing modelling tools with a local university to help understand the organisation and plan for change
  • Org design function established after HR redesign at BCC
  • Role is to help managers and leaders run an org capable of delivering excellent services in a time of cost-cutting
  • Eliminating duplication, facilitating service innovation, removing barriers to collaboration, finding the ‘bright spots’ and replicating them
  • Components of org design – model, methodology, principles, knowledge management, toolkit (by phase) and a development programme
  • Systems thinking based approach.
  • 4 phases – asses, design, implement, embed and revisit
  • Regulatory studies case study – saved £3.5m over 4 years. Front line services maintained through technology investments. 300 staff affected.

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About Dave

Dave Briggs runs Kind of Digital, an online innovation agency helping organisations make themselves more interesting using the web. He's been writing this blog since 2004 and still isn't bored.
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