Comments on: What would a local government skunk works look like? http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/ Open government and everything else Fri, 07 Jan 2011 15:55:01 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Emer Coleman http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9977 Emer Coleman Wed, 05 Jan 2011 13:44:08 +0000 http://davepress.net/?p=17695#comment-9977 James Agree totally with your four suggested requirements - intend using those! Emer James
Agree totally with your four suggested requirements – intend using those!
Emer

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By: James Cattell http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9976 James Cattell Wed, 05 Jan 2011 13:25:43 +0000 http://davepress.net/?p=17695#comment-9976 I had a couple of conversation that relate to this earlier today. Firstly, was with a design lead in one of Birmingham city council's business transformation programmes. I stated the (unconfirmed) statistic that most 16 to 25 year olds in Birmingham access the internet via their mobiles and suggested we utilise social media as a first response channel. "There is a lack of political will and too much bureaucracy to over come", they said. "However about a national framework for local government, driven by a central [skunk works] team?” I replied. "I refer you to the answer I gave you some moments ago", they joked. [Paraphrased response]. I then offered up the hacker communities, who would love to get involved. I got the same response, but countered with the idea of a local government hackathon, the open source output of which could be fed into the skunk works. Blow me! I got a nod of the head and a favourable response :-) Second chat was with 2 consultants working in the same transformation programmes. Floated the skunk works idea and was told it wouldn't work. Period. I dug a little deeper and was referred to the NHS electronic records project (my Mum was involved in this, so I knew about it). The meat of the project failure boiled down to poor communication. Therefore, to make this work I surmise we'll need: - 1) Political will 2) Bureaucracy busters 3) buy-in 4) Dam good communications Any takers? I'm up for it :-) I had a couple of conversation that relate to this earlier today.

Firstly, was with a design lead in one of Birmingham city council’s business transformation programmes. I stated the (unconfirmed) statistic that most 16 to 25 year olds in Birmingham access the internet via their mobiles and suggested we utilise social media as a first response channel.

“There is a lack of political will and too much bureaucracy to over come”, they said.
“However about a national framework for local government, driven by a central [skunk works] team?” I replied.
“I refer you to the answer I gave you some moments ago”, they joked. [Paraphrased response].

I then offered up the hacker communities, who would love to get involved. I got the same response, but countered with the idea of a local government hackathon, the open source output of which could be fed into the skunk works. Blow me! I got a nod of the head and a favourable response :-)

Second chat was with 2 consultants working in the same transformation programmes. Floated the skunk works idea and was told it wouldn’t work. Period. I dug a little deeper and was referred to the NHS electronic records project (my Mum was involved in this, so I knew about it). The meat of the project failure boiled down to poor communication.

Therefore, to make this work I surmise we’ll need: -

1) Political will
2) Bureaucracy busters
3) buy-in
4) Dam good communications

Any takers? I’m up for it :-)

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By: Ant Clay http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9975 Ant Clay Wed, 05 Jan 2011 11:39:15 +0000 http://davepress.net/?p=17695#comment-9975 Like your thoughts there Steph, makes a lot of sense. Trying to do too much outside of the "norms" i.e. developing local solutions, is probably too much of a shift in mind-set for some authorities this early in the movement. One general comment that I would like to make is that *most* of the conversation we are having here is focussed directly on the technology and making "stuff". Should we not be looking less at the technology initially and more at what outcomes local authorities should be delivering, what value they should be adding and how they (service and technology areas) can be more effective AND THEN look at how the innovative use of technology can enable or facilitate the changes and services required? I still think *we* are absolutely the right people to drive this innovation, but lets move away from the keyboard and focus for a moment on the front-line & how authorities are operating internally for a while get drawing on those whiteboards and map out what we actually need to deliver... Day 1 -Analogue-Skunkworks Day 2 - Visualisations & Shared Understanding Day 3 - Shift mind-sets Day 4 - Hybrid local authorities with open innovation Day 5 - Mesh of local authority technology skunkworks Day 6 - LocalGovCamp Day 7 - Have a rest... Just a thought? Like your thoughts there Steph, makes a lot of sense.

Trying to do too much outside of the “norms” i.e. developing local solutions, is probably too much of a shift in mind-set for some authorities this early in the movement.

One general comment that I would like to make is that *most* of the conversation we are having here is focussed directly on the technology and making “stuff”. Should we not be looking less at the technology initially and more at what outcomes local authorities should be delivering, what value they should be adding and how they (service and technology areas) can be more effective AND THEN look at how the innovative use of technology can enable or facilitate the changes and services required?

I still think *we* are absolutely the right people to drive this innovation, but lets move away from the keyboard and focus for a moment on the front-line & how authorities are operating internally for a while get drawing on those whiteboards and map out what we actually need to deliver…

Day 1 -Analogue-Skunkworks
Day 2 – Visualisations & Shared Understanding
Day 3 – Shift mind-sets
Day 4 – Hybrid local authorities with open innovation
Day 5 – Mesh of local authority technology skunkworks
Day 6 – LocalGovCamp
Day 7 – Have a rest…

Just a thought?

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By: Steph Gray http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9968 Steph Gray Tue, 04 Jan 2011 22:24:55 +0000 http://davepress.net/?p=17695#comment-9968 Maybe I'm getting old and cantankerous, but it seems to me that we're at risk of hanging more onto the 'skunkworks' peg than it's fair to ask it to carry. To me, skunkworks is about a team delivering a tangible technical output quickly and creatively because they've been relieved, to a great extent, of bureaucracy and management. They have a task, and talent, and time, and goodwill but very little money, and need to deliver something great like <a href='http://stayprivate.org' rel="nofollow">StayPrivate.org</a> or <a href='http://www.pacifict.com/Story/' rel="nofollow">Apple's Graphing Calculator</a>. I like Ingrid's example of the Oldham Social Media 'skunkworks' but for me that's a great way to build a social media group, not a skunkworks. I'm all for sharing good examples, byproducts and building connections between teams to inspire and inform the wider community. But let's not ask skunkworks to do that right now. Let's convince a few senior people in a few smart authorities that they have good enough developers in-house (in places like Lichfield, Lincoln and so on) to set those guys free on cracking some really tough problems like saving some really serious amounts of money. And then let's forget about it all for a bit, like raking the soil over seed potatoes, and let those teams get on with it for a few months without asking too many questions. They can share best practice and involve residents and talk about it at govcamps later. Maybe I’m getting old and cantankerous, but it seems to me
that we’re at risk of hanging more onto the ‘skunkworks’ peg than
it’s fair to ask it to carry. To me, skunkworks is about a team
delivering a tangible technical output quickly and creatively
because they’ve been relieved, to a great extent, of bureaucracy
and management. They have a task, and talent, and time, and
goodwill but very little money, and need to deliver something great
like rel="nofollow">StayPrivate.org or Apple’s
Graphing Calculator
. I like Ingrid’s example of the
Oldham Social Media ‘skunkworks’ but for me that’s a great way to
build a social media group, not a skunkworks. I’m all for sharing
good examples, byproducts and building connections between teams to
inspire and inform the wider community. But let’s not ask
skunkworks to do that right now. Let’s convince a few senior people
in a few smart authorities that they have good enough developers
in-house (in places like Lichfield, Lincoln and so on) to set those
guys free on cracking some really tough problems like saving some
really serious amounts of money. And then let’s forget about it all
for a bit, like raking the soil over seed potatoes, and let those
teams get on with it for a few months without asking too many
questions. They can share best practice and involve residents and
talk about it at govcamps later.

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By: Michele Ide-Smith http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9967 Michele Ide-Smith Tue, 04 Jan 2011 21:36:18 +0000 http://davepress.net/?p=17695#comment-9967 Some great ideas here. Just a very quick comment in response to Emma's idea about developers in residence. Can I suggest also user experience designers in residence? Developers are fantastic innovators, don't get me wrong. But I also think there needs to be design input to make sure that tech innovations are both useful and usable. Take a look at the <a href="http://www.designjams.org/wiki/Main_Page" rel="nofollow">Design Jams wiki</a> for inspiration. Some great ideas here. Just a very quick comment in response to Emma’s idea about developers in residence. Can I suggest also user experience designers in residence? Developers are fantastic innovators, don’t get me wrong. But I also think there needs to be design input to make sure that tech innovations are both useful and usable. Take a look at the Design Jams wiki for inspiration.

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By: Noel http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9965 Noel Tue, 04 Jan 2011 21:14:42 +0000 http://davepress.net/?p=17695#comment-9965 Thanks for posting this Dave, you've set off a lively and productive debate! On 1&2 How would a network-based approach look like? Working through strong relationships and existing networks seems to be important, especially with intermediaries that are embedded in the community. Some will be more formalised, such as community action networks or chambers of commerce and others more self organised i.e. local tuttles, meetups, hack groups as Adrian suggests etc. Especially relevant may be localised groups who create spaces that make it possible for people to use their time, skills and networks – what Nat Wei calls “philanthrophic capacity” – for the community. Often, we start at the end always trying to scale everything up, but perhaps to preserve that looseness and agility, you could look at existing projects where councils and communities are working together and introduce skunkwork approaches (like the London Datastore). These groups will help you involve residents. Work with them to analyse people’s social networks in terms of who they share their knowledge with, learn their skills from and who influences them the most. Maybe that there is a strong cluster of people with tech skills but maybe that its less the specific skills they’ve got but more the places they cluster around which can provide a skunkworks space, or issues they care about like repairing a village hall that you could use skunkworks approaches on. This will help define the mission of the skunkworks. Really like Emer’s suggestion about "developers in residence" I think we can broaden this to other creatives and disrupters, what David Barrie calls the “militant optimists”. On 3. Agree you need specific projects to test on. Crowdsourcing ideas online and at face to face innovation camps could be a way to build those relationships and projects which have open innovation embedded into them from the start. Using project-based spaces. On 4, you do need ownership by the council but also from the beneficiaries of the project (whether it's local people, staff or groups), so it’s always best to involve them from the start and not do things to them. Often well-intentioned people want to put their skills to good use and develop the solution quickly, while building relationships between the different actors can take time. Start with the people and groups you’ve built strong relationships with, you’ve been bouncing around ideas and explore how skunkworks could help turn those ideas into prototypes. On 5. the elephant in the room! In terms of leveraging investment for this, it makes sense to test some innovative forms of investment, like participatory budgeting, community or social impact bonds, or work with alternative local currencies (like Brixton Pound), local exchange trading schemes (LETS), or crowdfunding (like Kickstarter). In the meantime, I imagine a combination of support for skunkworkers to get together (like a venue, PCs, wifi perhaps, etc) could kick it off? Think brokering the connections to people (like venture capitalists) and organisations who can provide finance will be very important, as well developing the capacity for local finance (credit unions, local banks, etc), but's that a wider debate! From my experience involved in groups developing micro-initiatives in the community (in my spare time!), it's very small levels of support we need - often in kind - like regular access to a venue to invite people to develop these initiatives with us, food and drink to keep people to keep people's energy levels up and access to be able to shape community projects developed by local institutions. A much more developed type of support of skunkworks can be found here http://slidesha.re/dFq6l8 Maybe we could have a Code for America in the UK? Thanks for posting this Dave, you’ve set off a lively and productive debate!

On 1&2 How would a network-based approach look like? Working through strong relationships and existing networks seems to be important, especially with intermediaries that are embedded in the community. Some will be more formalised, such as community action networks or chambers of commerce and others more self organised i.e. local tuttles, meetups, hack groups as Adrian suggests etc.

Especially relevant may be localised groups who create spaces that make it possible for people to use their time, skills and networks – what Nat Wei calls “philanthrophic capacity” – for the community. Often, we start at the end always trying to scale everything up, but perhaps to preserve that looseness and agility, you could look at existing projects where councils and communities are working together and introduce skunkwork approaches (like the London Datastore).

These groups will help you involve residents. Work with them to analyse people’s social networks in terms of who they share their knowledge with, learn their skills from and who influences them the most. Maybe that there is a strong cluster of people with tech skills but maybe that its less the specific skills they’ve got but more the places they cluster around which can provide a skunkworks space, or issues they care about like repairing a village hall that you could use skunkworks approaches on. This will help define the mission of the skunkworks.

Really like Emer’s suggestion about “developers in residence” I think we can broaden this to other creatives and disrupters, what David Barrie calls the “militant optimists”.

On 3. Agree you need specific projects to test on. Crowdsourcing ideas online and at face to face innovation camps could be a way to build those relationships and projects which have open innovation embedded into them from the start. Using project-based spaces.

On 4, you do need ownership by the council but also from the beneficiaries of the project (whether it’s local people, staff or groups), so it’s always best to involve them from the start and not do things to them. Often well-intentioned people want to put their skills to good use and develop the solution quickly, while building relationships between the different actors can take time. Start with the people and groups you’ve built strong relationships with, you’ve been bouncing around ideas and explore how skunkworks could help turn those ideas into prototypes.

On 5. the elephant in the room! In terms of leveraging investment for this, it makes sense to test some innovative forms of investment, like participatory budgeting, community or social impact bonds, or work with alternative local currencies (like Brixton Pound), local exchange trading schemes (LETS), or crowdfunding (like Kickstarter). In the meantime, I imagine a combination of support for skunkworkers to get together (like a venue, PCs, wifi perhaps, etc) could kick it off? Think brokering the connections to people (like venture capitalists) and organisations who can provide finance will be very important, as well developing the capacity for local finance (credit unions, local banks, etc), but’s that a wider debate!

From my experience involved in groups developing micro-initiatives in the community (in my spare time!), it’s very small levels of support we need – often in kind – like regular access to a venue to invite people to develop these initiatives with us, food and drink to keep people to keep people’s energy levels up and access to be able to shape community projects developed by local institutions.

A much more developed type of support of skunkworks can be found here http://slidesha.re/dFq6l8 Maybe we could have a Code for America in the UK?

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By: Adrian Short http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9961 Adrian Short Tue, 04 Jan 2011 19:03:00 +0000 http://davepress.net/?p=17695#comment-9961 We used to have a Hack Sutton Google Group but it dwindled because there were only three real members. A good place to start would be a regular meetup in a pub or in a library with wifi. Just get people meeting each other face to face, share ideas and skills, that sort of thing. Come the summer I want to see developers out in their town centres sitting with a connected laptop and a big sign saying "talk to me about local websites". We used to have a Hack Sutton Google Group but it dwindled because there were only three real members.

A good place to start would be a regular meetup in a pub or in a library with wifi. Just get people meeting each other face to face, share ideas and skills, that sort of thing.

Come the summer I want to see developers out in their town centres sitting with a connected laptop and a big sign saying “talk to me about local websites”.

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By: Luigi Reggi http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9960 Luigi Reggi Tue, 04 Jan 2011 18:29:55 +0000 http://davepress.net/?p=17695#comment-9960 This idea is great and the discussion very exiting! Personally I strongly believe in this kind of action having been part of a federal network of Italian regional groups that worked quite well in Italy in the past. The network was called "Regional Competence Centers for e-government and Information Society" (RCC), in Italian CRC. It was a project launched by the Italian Minister of Innovation together with the presidents of the regions in 2004 and lasted until 2008, than it was shut down by national government mainly for political reasons. All regions had a group, and a central stuff in Rome ensured a good coordination (I worked there as a policy analyst, data collector, etc.). The groups were composed by civil servants and external consultants or academics with an interdisciplinary approach. They were created to offer technical assistance to local authorities (regions, provinces and municipalities) in implementing local e-government projects co-financed by the national government, but also helped local gov dealing with emerging themes by exchanging practices and developing common pilots project. Some groups have survived, for example that of Piemonte Region which is still pretty active. http://www.ruparpiemonte.it/portal/public/rupar/crc/mission In my blog you find other info on that network and an old ppt http://www.luigireggi.eu/Innovation-policies/Local_eGovernment_in_Italy.htmlPersonally I strongly believe in this kind of action having been part of a federal network of Italian regional groups that worked quite as you say and was called "Regional Competence Centers for e-government and Information Society" (RCC), in Italian CRC. It was a project launched by the Italian Minister of Innovation together with the presidents of the regions in 2004 and lasted until 2008, than it was shut down mainly for political reasons. Every region had a group, and a central stuff in Rome ensured a good coordination (I worked in the central stuff as a policy analyst). The groups were created to offer technical assistance to local authorities (regions, provinces and municipalities) in implementing local e-government projects co-financed by the national government. But also they helped local gov dealing with emerging themes by exchanging practices and developing common pilots project. Some groups have survived, for example that of Piemonte Region which is still pretty active. http://www.ruparpiemonte.it/portal/public/rupar/crc/mission In my blog you find other info on that network and an old ppt http://www.luigireggi.eu/Innovation-policies/Local_eGovernment_in_Italy.html This idea is great and the discussion very exiting!
Personally I strongly believe in this kind of action having been part of a federal network of Italian regional groups that worked quite well in Italy in the past. The network was called “Regional Competence Centers for e-government and Information Society” (RCC), in Italian CRC. It was a project launched by the Italian Minister of Innovation together with the presidents of the regions in 2004 and lasted until 2008, than it was shut down by national government mainly for political reasons.
All regions had a group, and a central stuff in Rome ensured a good coordination (I worked there as a policy analyst, data collector, etc.). The groups were composed by civil servants and external consultants or academics with an interdisciplinary approach. They were created to offer technical assistance to local authorities (regions, provinces and municipalities) in implementing local e-government projects co-financed by the national government, but also helped local gov dealing with emerging themes by exchanging practices and developing common pilots project.
Some groups have survived, for example that of Piemonte Region which is still pretty active. http://www.ruparpiemonte.it/portal/public/rupar/crc/mission
In my blog you find other info on that network and an old ppt http://www.luigireggi.eu/Innovation-policies/Local_eGovernment_in_Italy.htmlPersonally I strongly believe in this kind of action having been part of a federal network of Italian regional groups that worked quite as you say and was called “Regional Competence Centers for e-government and Information Society” (RCC), in Italian CRC. It was a project launched by the Italian Minister of Innovation together with the presidents of the regions in 2004 and lasted until 2008, than it was shut down mainly for political reasons.
Every region had a group, and a central stuff in Rome ensured a good coordination (I worked in the central stuff as a policy analyst). The groups were created to offer technical assistance to local authorities (regions, provinces and municipalities) in implementing local e-government projects co-financed by the national government. But also they helped local gov dealing with emerging themes by exchanging practices and developing common pilots project.
Some groups have survived, for example that of Piemonte Region which is still pretty active. http://www.ruparpiemonte.it/portal/public/rupar/crc/mission
In my blog you find other info on that network and an old ppt http://www.luigireggi.eu/Innovation-policies/Local_eGovernment_in_Italy.html

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By: Dave http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9957 Dave Tue, 04 Jan 2011 17:08:56 +0000 http://davepress.net/?p=17695#comment-9957 All of the above sounds good ;-) All of the above sounds good ;-)

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By: Harry Harrold http://davepress.net/2011/01/04/what-would-a-local-government-skunk-works-look-like/comment-page-1/#comment-9956 Harry Harrold Tue, 04 Jan 2011 17:07:45 +0000 http://davepress.net/?p=17695#comment-9956 I didn't mean medium, so much as... Oh, I'm not sure. But putting learning online so it _can_ be shared doesn't seem sufficient. I want to tease out how to _make_ it shared. LGID? LGIU? Local Government Leadership? CoP? All of the above? I didn’t mean medium, so much as… Oh, I’m not sure.

But putting learning online so it _can_ be shared doesn’t seem sufficient. I want to tease out how to _make_ it shared. LGID? LGIU? Local Government Leadership? CoP? All of the above?

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