Comments on: Cheltenham go for search http://davepress.net/2009/03/04/cheltenham-go-for-search/ Using the internet to make government more interesting Mon, 14 Jun 2010 13:22:05 +0100 http://wordpress.org/?v=2.9.2 hourly 1 By: paul canning http://davepress.net/2009/03/04/cheltenham-go-for-search/comment-page-1/#comment-2812 paul canning Fri, 06 Mar 2009 12:49:03 +0000 http://davepress.net/?p=1398#comment-2812 I don't think this works because you need to provide several routes to content. The results page also doesn't tie into the site hierarchy except at the very top level. Plus there's no advanced search link on the opening search page. Search is a hard thing to make work every time - look at how crap the BBC's search is. Whenever I've done user testing I've found a spread of preferred routes through. Deliberately restricted users are pissed off users. I don’t think this works because you need to provide several routes to content. The results page also doesn’t tie into the site hierarchy except at the very top level. Plus there’s no advanced search link on the opening search page.

Search is a hard thing to make work every time – look at how crap the BBC’s search is. Whenever I’ve done user testing I’ve found a spread of preferred routes through. Deliberately restricted users are pissed off users.

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