DavePress
A blog about technology, culture and the bits in between, with a focus on government and public services. Written and curated by Dave Briggs, Learning Pool's Community Evangelist. Find out more.
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Tag Archives: crm
Bookmarks for April 30th through May 14th
I find this stuff so that you don’t have to. Should the Public Sector pay for Content Management Systems? « Carl’s Notepad – [with open source] "You will still need to consider the integration aspects but open source products are … Continue reading
Posted in Bookmarks
Tagged activism, adoption, amazon, aws, casestudies, cloud, cloudcomputing, cms, collaboration, community, complexity, crm, css, css3, design, development, devon, discussion, drupal, e2.0, ecm, enterprise, enterprise2.0, enterprisearchitecture, examples, featurecreep, future, government2.0, governmentit, headshift, html, ict, internet, it, joomla, localgovernment, localgovweb, microsoft, opendata, opensocitm, opensource, pewinternet, plugin, productivity, programming, publishing, redmonk, report, research, ruby, saas, salesforce, semantic, semanticweb, sharepoint, socialmedia, socialnetworking, socialsoftware, socitm, Software, strategy, technology, TimBernersLee, tool, usa, web, web2.0, webdesign, wiki, wikis, wordpress
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Social CRM
An interesting development is the way social (in other words, anything ’2.0′) technology is influencing traditional corporate IT. Despite not having an IT background myself, I find this stuff fascinating. CRM (Customer relationship management) systems are no different, and an … Continue reading
Posted in Government 2.0
Tagged altimeter, crm, customer relationship management, enterprise, govent, it, social crm
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Zoho’s CRM
I have been looking for a cheap, quick to implement and eay to use CRM (customer relationship management) system to use while a long term solution is identified. This led me to have a play with Zoho’s offering, which is … Continue reading
