Community facilitators

From Rich Millington:

A moderator keeps things normal. A moderator removes the extremes from the community. Moderating isn’t as hard as moderators would have you believe. You can typically find community members to do it.

A facilitator makes it easier for the community to communicate. A facilitator takes the community through a process, and does it well. A facilitator points out common objectives. A facilitator draws out opinions from less-vocal members. A facilitator helps the community tackle any stumbling blocks.

I think you should be a facilitator.

(I love Rich’s blog, by the way. It’s a recent find for me, but his short, pithy, confident posts containing an idea and very little flannel just work for me. Wish I could write this way…)

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About Dave

Dave Briggs runs Kind of Digital, an online innovation agency helping organisations make themselves more interesting using the web. He's been writing this blog since 2004 and still isn't bored.
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2 Responses to Community facilitators

  1. Wow, thanks Dave. I really appreciate the compliment. Perhaps you could drop me an e-mail sometime? It would be great to chat.

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