Community facilitators

From Rich Millington:

A moderator keeps things normal. A moderator removes the extremes from the community. Moderating isn’t as hard as moderators would have you believe. You can typically find community members to do it.

A facilitator makes it easier for the community to communicate. A facilitator takes the community through a process, and does it well. A facilitator points out common objectives. A facilitator draws out opinions from less-vocal members. A facilitator helps the community tackle any stumbling blocks.

I think you should be a facilitator.

(I love Rich’s blog, by the way. It’s a recent find for me, but his short, pithy, confident posts containing an idea and very little flannel just work for me. Wish I could write this way…)

Possibly related posts:

• Developing a community game
• The importance of community management
• The need for community managers
• Planning workshops
• The value of online communities